TERMS AND CONDITIONS
Please read these terms and conditions carefully. Access to this site is granted by the Land Transport Authority ("LTA"). By using the electronic payment services, you agree to abide by the following terms and conditions. If you do not accept any of these terms and conditions, please discontinue your access of this website and/or use of the online services immediately.
1. Definitions / Interpretations
2. Terms and Conditions
3. Services
4. Duties of the User
5. Purchase of Publications/Plans / Pay LTA Fees
6. Enquire/Pay LTA Fines & ERP Admin Fees
7. Security
8. Intellectual Property
9. Receipts
10. Disclaimer of Warranties and Limitation of Liability
11. Links to Other Sites
12. Indemnity
13. Governing Laws

 

1. Definitions / Interpretations
Except where the context otherwise requires,
  • "User" refers to a user of the Services.
  • "Materials" refers to the information, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, scripts, software, technology, music, sound or any other materials or works found in and offered by the Services.
  • "Payment" refers to credit card made via the Internet.
  • "Plan" refers to any printed and digital publications provided in the Services unless stated otherwise.
  • "Fees" refers to charges levied for services offered by LTA unless stated otherwise.
  • "Services" means the services offered by LTA in this website, including Materials in the website and the electronic payment of vehicle-related Fines & ERP Admin Fees, LTA Fees and purchase of Publications/Plans.

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2. Terms and Conditions
  • LTA reserves the right to amend its Terms and Conditions from time to time as deemed appropriate by LTA, without giving prior notice.
  • In addition to these Terms and Conditions, additional terms and conditions may apply to the use of certain of the Services as indicated elsewhere at this website.

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3. Services
  • The Services provided herein are conditional upon the User's acceptance of and compliance with these Terms and Conditions or any modification thereof from time to time by LTA.
  • LTA may at its discretion, with or without giving prior notice, at any time suspend the operations of this website or all or any part of the Services temporarily whether for the purposes of updating, upgrading, system maintenance or otherwise, and shall not be liable if the User is prevented from accessing the Services.
  • LTA shall have the absolute right to suspend or terminate the Services, or reject any payment made by the User.
  • User may use the website Services only for the purposes for which and in the manner in they are intended.

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4. Duties of the User
  • The User shall ensure that any information posted or permitted or caused to be posted by the User is true and accurate and shall be solely responsible for the contents therein.
  • The User shall promptly provide to LTA, upon request, any additional information which LTA may consider necessary in providing its Services.

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5. Purchase of Publications/Plans / Pay LTA Fees

a. Prices

  • Prices quoted are in Singapore currency and include Singapore Goods and Services Tax, where applicable.
  • LTA has the absolute right to revise the prices of any Plans/Fees without giving prior notice.

b. Availability of resource

  • Any application/request for service is subjected to availability of resources. In the event any application submitted is not processed, LTA shall inform the User by email at the email address specified by the User.

c. Payments

  • LTA shall process the application/request for service only after the User's Payment is cleared by the bank appointed by LTA and upon approval by LTA officers. If transaction record does not exist in our system, even though payment has been made, LTA shall reject the application/request and inform the User by email at the address specified by the User.
  • User shall collect their application/request for service from the address specified by LTA where applicable,
  • LTA reserves the right to refund to the User the equivalent sum of amount paid in the event LTA for any reason is unable to process the application/request of Plans/Fees.
  • Plans sold are not exchangeable, returnable nor refundable.

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6. Enquire/Pay LTA Fines & ERP Admin Fees

a. Prices

  • Prices quoted are in Singapore currency.

b. Payments

  • LTA shall process the payment for LTA Fines & ERP Admin Fees only after the User's Payment is cleared by the bank appointed by LTA.

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7. Security
  • Where appropriate, LTA employs available technology to protect the security of communications made through the Website. However, LTA does not accept liability for the security, authenticity, integrity or confidentiality of any transactions and other communications made through the Website.
  • Internet communications may be susceptible to interference or interception by third parties. Despite LTA's best efforts, LTA makes no warranties that the Website is free of infection by computer viruses or other unauthorised software.
  • You should take appropriate steps to keep your information, software and equipment secure.
  • These include installing a personal firewall and latest anti-virus software on your computer, and clearing your Internet browser cookies, cache and history after using any services on the Website.
  • You are responsible for keeping your passwords confidential. Under no circumstances will we send you an email asking for your personal information. You should not reply to such emails or reveal your passwords to anyone.
  • For more details on the essential infocomm security tips, please visit: http://www.singcert.org.sg/awareness/.

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8. Intellectual Property
  • All copyright, trade marks and other intellectual property rights comprised in the Materials used on, contained in or used in connection with the Services are the sole and exclusive property of LTA.
  • While the User is permitted to download and print the materials from the website for personal, non-commercial use provided User does not violate the provisions in these Terms and Conditions. Subject to such limited permission, User is not permitted to copy, transfer, distribute, reverse compile, adapt, modify, reproduce, republish, display, broadcast, hyperlink or transmit in any manner or by any means or store in any information retrieval system, any part of the website and Services without the prior written permission of LTA.
  • User must not create derivative works from the Materials or insert a hyperlink to this website from any other website or use any material contained at this website or indicate any association or link to this website without LTA's prior written consent.

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9. Receipts
Receipt is issued to the User when the Payment is successful. However, in the event that the Payment is not cleared by the bank, the receipt will be considered void. User shall note the following:
  • User will have to make good payment before the collection of purchase/application at the specified address. Otherwise, LTA has the right to cancel the purchase/application.

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10. Disclaimer of Warranties and Limitation of Liability
  • LTA makes no representations or warranties that the Services will meet the User's needs, or that the Services provided will be uninterrupted, timely, accurate, reliable, secure or error free or free from computer virus or other invasive or damaging code. LTA shall not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
  • LTA does not assume responsibility for any delay, failure or inability to gain access to or use this website or the Services due to any cause beyond its control, including acts of god, civil or ethnic unrest, shortage of material, industrial dispute, power failures, laws and regulations, prohibitions or measures of any kind on the part of any governmental parliamentary or local authority, import or export regulations or embargoes, acts or defaults of any telecommunications network operator or other service providers, severance or suspension of use of communication lines for reasons attributable to third party telecommunication carriers.
  • The Services are provided by LTA on an "as is" and "as available" basis. Whilst every effort is made to ensure that the information and materials provided are correct, LTA does not warrant their accuracy, adequacy or completeness and expressly disclaims liability for any errors or omissions in such data, information and materials.
  • The information contained in the Services is to be used only as a reference and is not intended to exempt any person from otherwise complying with the provisions of any regulations and/or laws specified in the Services.
  • LTA, its employees and agents shall in no event be liable for any damages, losses or expenses including without limitation direct, indirect, special or consequential damages or economic loss suffered by the User or any other person or organisation as a result of: (i) any error or omission in the data, information or materials in the Services; (ii) system, server or connection failure; or (iii) any use of or access to any other website linked to this website; whether or not such loss was suffered as a result of reliance on such data, information or materials. This exclusion clause shall take effect to the fullest extent permitted by law.
  • LTA, its employees and agents shall not be liable for any delay, loss or damage suffered by the User or any other person or organisation as a result of any damage to, delay or non-delivery of any Publication ordered or the use or misuse of this website service or use or inability to use any digital Publication including any mistakes, errors, omissions, interruptions, defects, viruses, deletion of files, delays in operation or transmission, or any other failure in the digital Publication.
  • The User assumes all inherent internet transactions and will not hold LTA liable under any circumstances whatsoever for any claim or demand which the User may have or be exposed to as a result of utilising the Services.

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11. Links to Other Sites
  • This website may contain links or references to other websites which may not be maintained by LTA. Similarly, other websites may contain links to this website. LTA is not responsible for the contents of those websites and shall not be liable to any person for any loss, damage or injury caused thereby or as a result of access to those websites. Any link to other websites is provided as a convenience to the User and does not imply the endorsement or verification of LTA of the linked websites, the contents therein or association with their operators. LTA disclaims all responsibility and liability for the use of linked websites which the User accesses and uses at his own risk.
  • Any third party that wishes to establish links to this website is required to obtain LTA's prior permission to do so. LTA may deny permission for any such links to this website. If however LTA gives its permission for any such links, LTA shall not be obliged to establish reciprocal links with any website operated by the third party.

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12. Indemnity
  • The User shall indemnify LTA fully at all times from any claim, demand, loss, expense or cost which LTA may suffer or incur as a result of any of the following:
    -  Use or misuse of the Services by the User;
    -  Breach of any of the Terms and Conditions by the User;
    -  Any action taken or omitted to be taken in good faith by LTA pursuant to any payment instructions by the User.

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13. Governing Laws
  • The laws of Singapore shall govern all matters in connection with or arising from the use of the Services.
  • LTA and the User shall submit to the exclusive jurisdiction of the Singapore courts in respect of all matters in connection with or arising from the use of the Services.
  • A person who is not a party to the contract created between LTA and the User for the purchase of any Publication through LTA's Services shall have no right under the Contracts (Rights of Third Parties) Act to enforce any of terms of the contract or these Terms and Conditions.

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